Frequently Asked Questions

How long will it take for my models to arrive?

Most items are dispatched from stock so should be with you in 3-4 working days

It says the items are delivered on the supports, what does this mean?

The supports are part of the 3D printing manufacturing process in the same way as injection moulded plastic models are supplied on a sprue, the key difference is that 3D printing supports are much easier to remove. in most cases simply submerge the models in warm water and gently pull them off the supports. 

Will my models need cleaning?

No, The models have been fully cleaned prior to dispatch from our facility. Just remove the supports and your ready to prime and paint. 

I have my own STL file, can you print it for me?

Yes, this is a service we offer. Please get in touch for a bespoke price.